"Chico is good people. Always willing to go the extra mile to fix the problem. Love you guys at Rick and Ken's Wish you had more help so it didn't take a little longer sometimes but WELL WORTH THE DAY OR TWO TO HAVE QUALITY WORK IN OUR CAR 👍🏼 THNX CHICO AND AUTO FAMILY..... 🤍💜🤍💜"

"I rarely write reviews, but I had such a positive experience that I feel compelled to share. I own a 2007 Saturn, and after driving it here from Wisconsin, it started experiencing issues like a wobbly front right wheel and loss of power steering. Skeptical about finding a reliable repair shop, I called Rick & Kens. They got me in right away, diagnosed the problems, and gave me a very fair repair estimate. Not only did they fix the immediate issues, but they also took care of the small things and made sure I left knowing what I should follow up next with on the vehicle. Their professionalism, dedication, and genuine concern for my satisfaction were truly impressive. If you're a Palmer student from out of state or visiting from out of town, don't hesitate to call them for trustworthy service. Rick/Ken without people like you we wouldn’t be able to make it back home to our families during school breaks safely, Thank you."